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EPF Mastery 2025: PF Reforms, Resolve Complex PF, Claim Unclaimed Funds & EPF 3.0

  • Harsh Jain
  • 3 days ago
  • 21 min read

Your ultimate guide to EPFO's latest reforms and all critical EPF updates for NRIs, gig workers, and every member in 2025

Digital, diverse members, global reach for NRIs and the modern aspect of EPFO 3.0.

Navigating your Employees' Provident Fund (EPF) account in India can be intricate, particularly with the challenge of unclaimed funds or the evolving regulations for Non-Resident Indians (NRIs). As of June 2025, the Employees' Provident Fund Organisation (EPFO) has rolled out its ambitious EPFO 3.0 digital transformation, set to revolutionize service delivery. This comprehensive guide delves into recovering unclaimed EPF funds, understanding the updated rules for NRIs and international workers, and leveraging the new features of EPFO 3.0.


Index:

Let's deep dive into our first topic: The Unclaimed EPF Crisis. Rs. 8,500 Cr. waiting to be claimed.

The Unclaimed / Inactive EPF Crisis: Over ₹8,500 Crore Waiting to Be Claimed

The Unclaimed / Inactive EPF Crisis: Over ₹8,500 Crore Waiting to Be Claimed

The term 'unclaimed EPF' is often used by the public, but the EPFO officially classifies these as 'inoperative accounts'. This is a massive, often overlooked crisis in India, with over ₹8,500 crore lying untouched in inoperative accounts as of 2025. Dormant or forgotten PF accounts arise primarily due to:

  • Job Changes: Employees frequently forget to transfer their old EPF accounts when switching jobs, especially before the Universal Account Number (UAN) system became standard.

  • Employer Shutdowns or Mergers: If a company closes or merges, employees may lose track of their EPF or face paperwork hurdles.

  • KYC Mismatches: Incomplete or mismatched KYC details (Aadhaar, PAN, bank) prevent account access and claim settlement.

  • Migration or Inactivity: Moving abroad, leaving the workforce, or simply losing track of multiple accounts leads to inactivity. Accounts with no contributions for 36 months (three years) are classified as inactive or inoperative.

  • Death or Illness: Heirs may be unaware of the account or lack the documents to claim it, causing balances to remain unclaimed.


What happens to unclaimed money?

Interest does not stop accruing after three years of inactivity, and accessing these funds later becomes more complex. However, the interest earned on deposits lying in inactive EPF accounts becomes taxable in the hands of the employee. If an EPF account remains unclaimed for 3+ 7 years, the funds are transferred to the Senior Citizen Welfare Fund.


Step-by-Step: How to Recover Unclaimed EPF Funds

  1. Check for Unclaimed/Inoperative Accounts

    • EPFO Inoperative Account Portal: Log in to the UAN Member Portal. Check all past employers listed under your UAN for dormant accounts.

    • No UAN or Old Accounts: Use the EPFO helpdesk or visit the field office. If you lack a UAN, the EPFO can help link your old account to your current UAN after biometric verification.

  2. Update and Verify KYC Details

    • Ensure your Aadhaar, PAN, and bank account are linked and verified in your EPFO profile.

    • For major discrepancies, submit a Joint Declaration Form with your employer to the EPFO office.

    Note: As of January 16, 2025, the joint declaration process has been digitized, enabling EPF members to complete it online if their Universal Account Number (UAN) is linked to Aadhaar.

  3. Submit a Withdrawal or Transfer Claim

    • Online: If your UAN is active and KYC-compliant, log in to the UAN Member e-Sewa Portal. Go to ‘Online Services’ > ‘Claim (Form-31, 19 & 10C)’ and submit your request.

    • Offline: If online isn’t possible, download the claim form from the EPFO website and submit it at your regional EPFO office.

    • Employer Approval: Your employer must approve the claim if your employment status is recent.

  4. Submit Form 15G/H to Avoid TDS (If Eligible)

    • If you are withdrawing before five years of service and your total income is below the taxable limit, submit Form 15G (for those under 60) or Form 15H (for those over 60) to prevent TDS deduction.

    • Attach a self-attested PAN copy and submit it with your withdrawal request.

  5. Transfer vs. Withdraw

    • Transfer: If you are still employed, it’s usually better to transfer the old balance to your current EPF account (use Form 13 for transfer).

    • Withdraw: If you are no longer employed or retiring, you can withdraw the full amount. Remember, withdrawals before five years of continuous service are taxable.

  6. Track Your Claim

    • Use the UAN portal to monitor your claim status and receive updates.


Tax Rules for Unclaimed EPF Withdrawals

  • Withdrawals after 5 years of continuous service: Tax-free.

  • Withdrawals before 5 years: Taxable as per your income slab; TDS of 10% if PAN is provided and the amount exceeds ₹50,000. If PAN is not provided, TDS is at 20%. Note: No TDS is deducted if the withdrawal amount is less than ₹50,000, even if before 5 years.

  • Exceptions: No tax if the withdrawal is due to ill health, employer closure, or reasons beyond your control.


Kustodian’s Impact

A Kustodian.life client had multiple dormant PF accounts across jobs and a name mismatch issue. After years of failed attempts by a person, Kustodian’s team traced all EPF accounts, resolved KYC mismatches, and consolidated the funds, recovering ₹2 Cr that had been stuck. The process involved persistent follow-up, documentation correction, and hands-on support across multiple EPFO offices.


Need Help?

If your claim is stuck, documentation is mismatched, or you’re unsure about old accounts, use our [EPF Troubleshooting Guide] or [EPF Claim Assistance]Kustodian.life specializes in resolving complex and long-pending EPF cases, ensuring your hard-earned money is rightfully recovered.

Don’t let your savings go unclaimed—act today to secure your financial future and legacy.

EPF for NRIs & International Workers: Cross-Border Rules

EPF for NRIs & International Workers: Cross-Border Rules

Eligibility: Can NRIs and International Workers Maintain EPF?

  • NRIs: If you contributed to EPF while working in India, you can maintain your EPF account after becoming a Non-Resident Indian (NRI). However, you cannot make new contributions once your residency status changes.

  • International Workers: Foreign nationals working in India (with an EPFO-registered employer) or Indian employees posted abroad (where a Social Security Agreement—SSA—exists) are covered under EPF as “International Workers”.

  • PPF Accounts: NRIs cannot open new PPF accounts. Existing PPF accounts (opened as a resident) can be maintained until maturity, but cannot be extended or renewed.


Withdrawal Options for NRIs and International Workers

1. Full Withdrawal on Emigration (Form 19)

  • Eligibility: Once you become an NRI and leave India for employment or settlement abroad, you can withdraw your entire EPF balance immediately—no waiting period required.

  • Process:

    • Online: Use the UAN Member Portal or UMANG app. Ensure your UAN is Aadhaar-linked and KYC is complete. Select the appropriate 'reason for exit', which typically includes 'Abroad Settlement' or 'Superannuation' if the member has reached retirement age, within the online services portal.

    • Offline: Download Form 19 from the EPFO portal, fill it out, and submit it along with proof of overseas employment (visa, passport, etc.).

    • Employer’s Role: If your exit date isn’t updated by your employer, the claim may be delayed. Always confirm exit details are correct.

2. Transfer to Foreign Pension or NPS (Social Security Agreements)

  • SSA Countries: India has SSAs with 20 countries (as of early 2025, including e.g., Belgium, Germany, France, Switzerland, Australia, and the Czech Republic). If you move to an SSA country:

    • You may transfer your EPF balance to the foreign country’s social security system, or vice versa, depending on the agreement.

    • Obtain a Certificate of Coverage (COC) from EPFO to avoid double contributions.

  • Non-SSA Countries: If there’s no SSA, you can withdraw your EPF. Dual contributions may be required if you continue to work abroad without an SSA.


Tax Implications for NRIs on EPF Withdrawals

  • Withdrawals After 5 Years of Service: Tax-free in India for both residents and NRIs.

  • Withdrawals Before 5 Years:

    • With PAN: TDS at 10% if withdrawal exceeds ₹50,000.

    • Without PAN: TDS at 20%, plus surcharge and cess.

  • DTAA Benefits: If your new country has a Double Taxation Avoidance Agreement (DTAA) with India, you may claim a lower TDS rate. Obtain a Tax Residency Certificate (TRC) and file Form 10F to avail of treaty benefits.

  • Reporting: All withdrawals must be reported in your Indian income tax return, even if TDS is deducted.


Other Important Points

  • Interest Accrual: Your EPF continues to earn interest until withdrawal or until it becomes inoperative (after 36 months of inactivity).

  • Nomination: NRIs can update nominees for their EPF account to ensure a smooth transfer to heirs.

  • Processing Time: Withdrawals are typically processed within 15–20 working days if all documents are in order.

For a step-by-step guide to basic EPF withdrawals, see our EPF Guide. For help with claim rejections or KYC issues, refer to our EPF Troubleshooting Masterclass.


Summary Table: EPF for NRIs & International Workers

Scenario

Can I maintain EPF?

Can Contribute?

Withdrawal Allowed?

Taxation

Special Notes

NRI (left India for work)

Yes

No

Yes, full (Form 19)

TDS 20%; tax-free after 5 years

Must update exit details

International Worker (SSA)

Yes

Yes (if posted)

Yes, transfer/withdraw

As per SSA/Indian rules

Need COC for exemption

NRI (EPF account)

Yes (existing only)

No

Yes (at maturity)

Tax-free

No extension allowed

EPF Nomination & Legal Heirs: Avoiding Family Disputes

EPF Nomination & Legal Heirs: Avoiding Family Disputes

Why >33% of Claims Get Rejected

A staggering proportion of EPF death claims are rejected or delayed—up to 35%—primarily due to outdated nominations or missing legal heir certificates. Common reasons include:

  • Outdated or Missing Nomination: Members forget to update their nominee after marriage, childbirth, or other life events. If the nominee’s details are missing or invalid, claims are stalled.

  • Missing Legal Heir or Succession Certificate: If no nominee is registered, legal heirs must provide a succession certificate from a competent court, which can take months to obtain.

  • KYC and Documentation Errors: Mismatches in names, dates of birth, or incomplete forms also lead to rejections.


Step-by-Step Guide: How to Ensure Smooth EPF Claims for Your Family


1. Update e-Nomination via EPFO Portal

  • Who can be a nominee? You must nominate a family member (spouse, children, dependent parents) if you have one. Only if you have no family members (as defined by the scheme) can you nominate any other person of your choice.

  • How to update:

    1. Log in to the EPFO Member Portal.

    2. Go to 'Manage' > 'e-Nomination'.

    3. Add or update nominee details. You can nominate multiple people and assign percentage shares.

    4. Verify using Aadhaar OTP and e-sign to complete the process.

    5. Update the nomination after marriage, birth of a child, or any major family change.

  • Offline option: Submit Form 2 to your employer, who will forward it to EPFO.


2. Claiming EPF After a Member’s Death

  • If the nominee is registered:

    • Submit Form 20 (for PF balance), Form 10D (for monthly pension), and Form 5-IF (for EDLI insurance) along with the member’s death certificate, your identity proof, and a cancelled cheque.

  • If no nominee is registered:

    • All legal heirs must submit Form 20, the death certificate, and a succession certificate or legal heir certificate from a court.

    • The claim amount is divided equally among eligible family members unless otherwise specified in the nomination.

  • Claiming pension:

    • Spouse/children (under 25) can claim a monthly pension via Form 10D.

    • Orphaned children and dependent parents may also be eligible.


Documents Required

  • Death certificate of the member

  • Identity/address proof of claimant(s)

  • Bank proof (cancelled cheque/passbook)

  • Succession certificate/legal heir certificate (if no nominee)

  • Member’s EPF account details


Case Study: The Cost of a Wrong Nominee

A Business Standard report highlighted a case where an EPF member failed to update his nominee after marriage. Upon his untimely death, the claim was contested between his mother (old nominee) and his wife (legal heir). The dispute led to an 18-month court battle, delayed funds, and significant emotional distress for the family. This underscores the importance of regularly updating nominations and keeping all records current.


Pro Tips to Avoid Disputes and Delays

  • Update your EPF nomination after every major life event.

  • Check your nominee details annually on the EPFO portal.

  • Inform your family about your nomination and EPF details.

  • If you’re a legal heir, gather all documents and apply promptly. If the claim is rejected, correct errors and reapply, or escalate via the EPFO grievance portal.


Stuck with a rejected claim or legal paperwork? Our EPF Troubleshooting Masterclass can help you resolve documentation issues and guide you through the entire process.


Don’t let your family’s financial security be jeopardized by paperwork lapses. Update your EPF nomination today and educate your loved ones about the process.

EPFO 3.0: ATM Withdrawals, Auto-Claims & Digital KYC

EPFO 3.0: ATM Withdrawals, Auto-Claims & Digital KYC

What Is EPFO 3.0?

To be launched around June 2025, EPFO 3.0 is the Employees’ Provident Fund Organisation’s biggest digital overhaul to date, designed to serve over 9 crore members with faster, more transparent, and user-friendly services. The upgrade brings EPFO’s operations closer to modern banking standards, making PF management as simple as using an ATM or a mobile app. This transformation aims to bring EPF services closer to the digital age, fostering greater accessibility and convenience.


2025 Features / Instant ATM Access (Proposed)


1. Instant ATM Access for PF Withdrawals

  • How it works: Members receive a dedicated EPFO ATM card linked to their PF account.

  • Withdrawal process:

    • Visit any EPFO-enabled ATM.

    • Insert your EPFO ATM card.

    • Enter your UAN and withdrawal amount (up to 50% of your PF balance).

    • Authenticate using OTP or PIN.

    • Receive instant cash—no more waiting for claim approvals or manual processing.

  • Benefits: Immediate liquidity in emergencies, no paperwork, and no need to visit EPFO offices.


2. Auto-Claim Processing

  • AI-driven approvals: Claims (especially for medical, education, or small withdrawals under ₹1,00,000) are now processed automatically within 3 working days, provided your KYC is complete.

  • Reduced manual intervention: The new system minimizes errors and delays, with a digital audit trail for every claim.

  • Real-time tracking: Monitor your claim status on the unified portal with SMS/email updates.


3. Online KYC Updates & Digital Corrections

  • Self-service KYC: Update Aadhaar, PAN, and bank details directly through the EPFO portal or UMANG app—no more employer intervention required.

  • Face authentication: Activate or update your UAN using Aadhaar-based face scan via UMANG, streamlining onboarding and error correction.

  • Digital nominee validation: Nominee details for death claims are now digitally validated, reducing disputes and delays.


Step-by-Step: Activating Your EPF ATM Card via UMANG App

  1. Download and open the UMANG app on your smartphone.

  2. Register/Login using your Aadhaar-linked mobile number.

  3. Search for ‘EPFO’ and select the ‘ATM Card Activation’ service (available from June 2025).

  4. Enter your UAN and verify with the OTP sent to your registered mobile.

  5. Complete KYC verification (Aadhaar, PAN, bank details must be up to date).

  6. Set your ATM PIN and receive confirmation.

  7. Your EPFO ATM card will be dispatched to your registered address or made available for digital download (subject to the rollout phase).

Tip: Ensure your KYC and nominee details are updated for instant claim settlements and ATM access.


Why Does This Matter?

  • No more red tape: Withdraw funds instantly, update details yourself, and get claims settled in days, not weeks.

  • Enhanced security: Multi-factor authentication and digital tracking reduce fraud and errors.

  • Inclusivity: The system is designed to benefit all, including gig workers and informal sector employees, as EPFO expands coverage.


New to EPF? Start with our EPF Basics Guide for foundational information, and use our Troubleshooting Masterclass if you encounter any issues with KYC or claims.

EPFO 3.0 can be a game-changer—empowering you to manage your retirement savings with the speed, convenience, and transparency of modern digital banking.

2025 Rule Changes: Taxation on EPF Withdrawals and Interest

2025 Rule Changes: Taxation on EPF Withdrawals and Interest

Understanding the latest tax regulations for EPF is crucial for maximizing your retirement savings. Several key changes, particularly impacting high contributors and those making premature withdrawals, are in effect for 2025.


Tax on Interest if Contributions Exceed ₹2.5 Lakh/Year

  • Current Rule: Interest earned on employee contributions to EPF up to ₹2.5 lakh per financial year remains tax-free.

  • Above ₹2.5 lakh: Any interest earned on the portion of employee contributions exceeding this ₹2.5 lakh threshold in a financial year is now taxable. This taxable interest will be added to your 'Income from Other Sources' and taxed as per your applicable income tax slab rate. This rule applies under both the Old and New Tax Regimes.

    • Example: If you contribute ₹4 lakh in a year at 8% interest:

      • Interest on first ₹2.5 lakh: ₹20,000 (tax-free)

      • Interest on next ₹1.5 lakh: ₹12,000 (taxable)

  • Employer’s contribution: Interest on the employer’s share (up to 12% of your salary and dearness allowance, and subject to an overall limit of ₹7.5 lakh when combined with NPS and Superannuation contributions) remains tax-free.


Withdrawal Taxation: Old vs. New Regime

  • After 5 years of continuous service: The entire withdrawal amount (employee's and employer's contributions + accrued interest) is tax-free under both tax regimes. This is the ideal scenario for EPF withdrawals.

  • Before 5 years: The entire withdrawal (principal + interest, including employer's share) is taxable. It is generally added to your income and taxed as "salary income" in the year of withdrawal.

    • TDS (Tax Deducted at Source):

      • If the withdrawal amount exceeds ₹50,000, TDS is applicable.

      • TDS is deducted at 10% if your PAN is provided.

      • TDS is deducted at 20% if no PAN is provided.

    • Exemptions from tax on early withdrawal: No tax is levied if the withdrawal is due to specific reasons beyond the employee’s control, such as ill health of the member, permanent disablement, employer closure, or termination of service due to reasons not attributable to the employee. In such cases, the withdrawal is tax-free even if service is less than 5 years.

  • Section 80C: Employee’s contribution is deductible up to ₹1.5 lakh per year under the old regime.


Old vs. New Tax Regime: Which Is Better for EPF Withdrawals?

  • Old Regime: Allows deductions (80C, HRA, etc.), which can lower taxable income and thus tax on EPF withdrawals.

  • New Regime (2025): Higher exemption threshold (no tax up to ₹12 lakh after standard deduction and rebate), but most deductions (including 80C) are not available.


Loophole Alert: Tax-Free Withdrawals via Voluntary PF Contributions

  • Voluntary PF (VPF): You can contribute more than the mandatory 12% of your basic salary as VPF, but interest on total employee contributions above ₹2.5 lakh/year is taxable.

  • Tax-Free Strategy:

    • To ensure all interest earned on your employee contributions (including VPF) remains tax-free, keep your total annual employee contribution (EPF + VPF) at or below ₹2.5 lakh.

    • If you plan to contribute more than ₹2.5 lakh annually to your provident fund, consider diversifying your savings into other tax-efficient instruments (like Public Provident Fund (PPF), National Pension System (NPS), or Equity Linked Savings Schemes (ELSS) after assessing your risk appetite) to optimize your overall tax savings.


Best Practices for Maximum EPF Tax Savings

  • Complete 5 years of continuous service before withdrawing your EPF corpus to ensure it remains entirely tax-free. Remember, continuous service includes transfers between employers.

  • Submit Form 15G (for non-senior citizens) or Form 15H (for senior citizens) to your PF office if your total income for the financial year is below the taxable limit. This helps avoid TDS on early withdrawals (even if taxable, you won't face TDS).

  • Link your PAN to your EPF account to ensure the lower TDS rate (10%) is applied in case of a taxable early withdrawal. Without PAN, the TDS rate is significantly higher (34.608%).

  • Use online tax calculators to estimate your tax liability under both old and new regimes before making major financial decisions or large withdrawals.


Summary Table: EPF Withdrawal Tax Rules 2025

Scenario

Tax on Withdrawal

Tax on Interest (if >₹2.5L)

TDS Rate

After 5 years of continuous service

Tax-free

Taxable if >₹2.5L/year

None

Before 5 years

Taxable as salary

Taxable if >₹2.5L/year

10% (PAN), 20% (no PAN)

Withdrawal due to ill health, employer closure, etc.

Tax-free

Taxable if >₹2.5L/year

None

Plan your withdrawals and contributions wisely in 2025 to maximize your EPF tax savings and avoid unpleasant surprises.

EPF Death Claims: What Most Families Get Wrong

EPF Death Claims: What Most Families Get Wrong

Many families face unexpected hurdles when claiming EPF benefits after a member’s death. Delays and rejections are distressingly common, often due to overlooked procedural details. Understanding these pitfalls can significantly streamline the process during a difficult time.


Why Do EPF Death Claims Get Delayed or Rejected?

  • Missing or Outdated Nomination: This is the most frequent cause. If the deceased did not file or update their e-nomination (Form 2) to designate beneficiaries, legal heirs must obtain a Succession Certificate from a competent court. This process can be lengthy, expensive, and often leads to internal family disputes.

  • Incomplete or Incorrect Documentation: Missing crucial documents like the death certificate, legal heir certificate, or inaccurate bank details for claimants are common culprits for delays.

  • KYC Mismatches: Discrepancies between the EPF records and Aadhaar/PAN details can stall claims.

  • Lack of Awareness: Families are often unaware of the full spectrum of benefits available, such as the Employees' Deposit Linked Insurance (EDLI) scheme or the monthly family pension under EPS.


Checklist for Heirs: Documents and Steps

  1. Death Certificate (original + notarized copy)

  2. Succession Certificate from the district court (if no nominee or in case of disputes)

  3. Joint Declaration from all legal heirs (if applicable)

  4. Composite Claim Form (Form 20 for PF, Form 10D for pension, Form 5 IF for insurance)

  5. Aadhaar and Bank Details of claimants (attested copies)

  6. Photographs (three passport-sized, attested by employer)

  7. Cancelled Cheque/Bank Passbook for each claimant

  8. Guardianship Certificate (if claim is for a minor and the guardian is not the natural parent)

  9. Employer Attestation on all forms and documents


EPF Recent Update (2024-25):

A significant relief for families: If Aadhaar seeding for the deceased member is not possible due to their death (e.g., due to data mismatches or unavailability of Aadhaar for pre-Aadhaar death cases), EPFO now allows physical claims to be processed without mandatory Aadhaar seeding. This is permissible after due diligence and approval by the Officer-in-Charge (OIC) of the EPFO field office. This addresses a major hurdle previously faced by many families.


How to Claim: Step-by-Step

  1. Gather Documents: Collect all required documents as per the checklist above.

  2. Fill Composite Claim Form: Carefully fill out the Composite Claim Form in Death Cases (Form 20, 10D, 5 IF as needed). Ensure all details are accurate and legible.

  3. Employer Attestation: Get all forms and supporting documents attested by the deceased member's last employer.

  4. Submit Claim: Submit the completed forms and documents to the EPFO regional office either directly or through the employer.

  5. Track Claim Status: Monitor your claim status online via the UAN Member Portal or through SMS/email updates from EPFO.

  6. Grievance Redressal: If a claim is delayed or rejected, immediately file a grievance on the EPFiGMS portal or contact the EPFO helpline (Toll-Free: 14470 / 1800-118-005).


Pension Options for Family Members

  • Monthly Family Pension (Form 10D):

    • Spouse and children under 25 are eligible for a monthly pension under the Employees’ Pension Scheme (EPS).

    • Orphans receive 75% of the widow's pension, up to two children at a time.

    • Dependent parents or nominated heirs may also be eligible if no spouse/children exist.

  • Lump Sum Withdrawal:

    • If there are no eligible dependents, nominees, or legal heirs can withdraw the entire PF balance using Form 20.

  • EDLI Insurance (Form 5 IF):

    • Up to ₹7 lakh insurance benefit for death while in service, claimed via Form 5 IF.

    • Recent EDLI rule changes ensure a minimum benefit of ₹2.5 lakh for members who were continuously employed for 12 months, and a minimum of ₹50,000 even if the member died within one year of joining service


Common Mistakes to Avoid

  • Neglecting e-Nomination Updates: Always update your e-nomination on the EPFO portal after marriage, childbirth, or any significant family change. This is the single most critical step to ensure smooth claim settlement.

  • Incomplete Paperwork: Double-check that all forms are completely filled, signed, and all required documents are attached and attested.

  • Ignoring Pension and EDLI Benefits: Many families only claim the PF balance, missing out on substantial pension and insurance benefits.

  • Delay in Claim Submission: Promptly initiate the claim process after the member's death to avoid unnecessary complications.

  • Not Escalating Issues: Don't hesitate to use EPFO's official grievance redressal mechanisms if your claim is delayed or rejected.


Pro Tip: Keep your EPF nomination updated and ensure your family is aware of it, along with your UAN and other essential details. If you're a legal heir, proactively gather all necessary documents and seek expert help for paperwork or complex disputes.


Need legal help or facing a stuck claim? Contact our EPF resolution team or refer to our EPF Troubleshooting Masterclass for step-by-step support.

Don’t let paperwork or lack of information keep your family from their rightful benefits—act early, stay informed, and seek help if needed.

EPF for Gig Workers & Freelancers

EPF for Gig Workers & Freelancers

Voluntary Enrollment: New Avenues for Gig Workers and Freelancers

Traditionally, the Employees’ Provident Fund (EPF) has been reserved for salaried employees in establishments with 20 or more workers. Freelancers and gig workers—classified as independent contractors—were excluded from EPF coverage, as their earnings are considered professional fees, not salaries.


What’s Changing in 2025?

The Indian government is implementing a landmark policy to extend social security benefits, including pension and provident fund-like provisions, to gig and platform workers. Under the proposed and rolling out scheme (aligned with the Budget 2025-26 announcements and the Code on Social Security, 2020):

  • Platform Aggregator Contributions: Major platform aggregators (e.g., Swiggy, Zomato, Uber) are expected to contribute a fixed percentage (reports suggest around 2%) of each transaction or worker's earnings to a dedicated social security fund for gig workers. This contribution will be over and above the worker's income.

  • Universal Account Number (UAN): Gig workers will be allotted a UAN, allowing them to track and manage their accumulated retirement savings, similar to how salaried employees manage their EPF. These funds are anticipated to be managed by EPFO.

  • e-Shram Registration: Workers must register on the e-Shram portal and obtain a unique ID. This registration is crucial for qualifying for these new social security benefits, as well as accessing other welfare schemes like health coverage under PM Jan Arogya Yojana (PM-JAY).


Self-Enrolled Freelancers:

While the law is still evolving, self-employed professionals who wish to voluntarily save for retirement can use alternatives like the Public Provident Fund (PPF) and National Pension System (NPS). Voluntary Provident Fund (VPF) is only available to those already covered by EPF through an employer.


Maximizing Benefits: EPF + NPS for ₹2L Tax Deductions

For those eligible for platform-contributed social security or other individuals looking to build a robust retirement corpus, combining different instruments offers maximum tax benefits:

  • EPF/New Gig Worker Fund/PPF: Contributions to these accounts (EPF for salaried, new scheme for gig workers, PPF for all) up to ₹1.5 lakh per year qualify for Section 80C deduction under the Old Tax Regime.

  • NPS (National Pension System): An additional deduction of ₹50,000 is available exclusively for NPS contributions under Section 80CCD(1B), over and above the Section 80C limit. This benefit is available to salaried, self-employed, gig workers, and freelancers.

  • Combined Strategy: By strategically contributing to the new gig worker social security fund (once fully operational) or PPF, and simultaneously to NPS, freelancers and gig workers can significantly maximize their tax savings (up to ₹2 lakh total deduction) and build a diversified, secure retirement corpus.


Key Takeaways for Gig Workers & Freelancers

  • Policy Evolution: By 2025, gig workers are gaining access to formal social security benefits, with contributions made by platforms on every transaction.

  • Tax Efficiency: Combine these new social security provisions (if eligible) or PPF with NPS for maximum deductions (up to ₹2 lakh) and a robust, diversified retirement plan.

  • Start Early & Register: Register on e-Shram, understand how your UAN will function for the new scheme, and consider automating contributions to any personal savings plans like NPS for best results.

  • Alternative Options: If you are a freelancer not covered by the new platform-based contributions, PPF and NPS remain excellent, long-term, tax-efficient savings options.

Are you a gig worker or freelancer? Start planning your retirement today—register on e-Shram, track your UAN, and combine government schemes for a secure financial future.

Recent EPFO Updates: What’s New for Members in 2025

Recent EPFO Updates: What’s New for Members in 2025

The Employees’ Provident Fund Organisation (EPFO) is undergoing a major digital and policy transformation in 2025, rolling out EPFO 3.0 and a host of member-friendly reforms. Here’s a concise, authoritative summary of the most important changes every EPF member should know:


1. EPFO 3.0: Next-Gen Digital Platform

  • Launch Timeline: Rolling out between May–June 2025, this major overhaul is set to benefit over 9 crore members.

  • ATM Withdrawals: In a significant move, members can now withdraw EPF funds directly from ATMs, similar to a bank account transaction, after their claim has been approved and settled. This is expected to enable instant access to funds in emergencies.

  • Auto-Claim Settlement: Claims for various purposes (including medical emergencies, education, housing, and marriage advances up to ₹1 lakh) will be processed automatically using AI. This drastically reduces manual intervention, with a target processing time of 3 working days for eligible auto-claims.

  • Digital Corrections: Update your personal details like name, date of birth, gender, marital status, and more directly online without cumbersome paperwork—especially easy if your UAN is Aadhaar-linked.

  • OTP-Based Verification: All profile changes, corrections, and many online services can now be verified instantly using an Aadhaar-linked OTP, streamlining processes and replacing lengthy form-based systems.

  • Face Authentication: Activate or update your UAN, and complete other member verifications using Aadhaar-based Face ID on the UMANG app, making onboarding and KYC updates seamless and secure.

  • Better Grievance Redressal: A faster, more responsive, and transparent digital complaint system is being implemented to address member issues more efficiently.


2. Hassle-Free PF Transfers and UAN Management

  • PF Transfer Without Employer Approval: As of January 2025, employees changing jobs can now initiate the transfer of their PF balance to the new employer without needing prior approval from either the old or new employer, provided their UAN is Aadhaar-linked and KYC compliant.

  • Revised Form 13: The updated Form 13 for PF transfers now clearly bifurcates taxable and non-taxable portions of PF interest. This enhances transparency and simplifies tax compliance for members.

  • Bulk UAN Generation: Employers can now generate UANs in bulk for specific scenarios (e.g., for members of exempted trusts or in cases of legal recoveries) even without immediate Aadhaar seeding. This ensures all past contributions are properly credited and accounted for.


3. Centralized Pension Payment System (CPPS)

  • Nationwide Pension Access: Pensioners can now receive their monthly pension from any bank branch in India, thanks to the new centralized system launched in January 2025.

  • Digital Life Certificate: New PPOs are linked to UAN, making it easier for pensioners to submit digital life certificates and receive uninterrupted payments.


4. Expanded Social Security Integration

  • Integration with Other Schemes: EPFO is actively working towards integrating its platform with other central government welfare schemes such as the Atal Pension Yojana (APY) and Pradhan Mantri Jeevan Jyoti Bima Yojana (PMJJBY). This aims to extend comprehensive pension and insurance benefits to workers in the unorganized and informal sectors.

  • ESIC Synergy: Parallel reforms in the Employees’ State Insurance Corporation (ESIC) will expand healthcare access, potentially allowing free treatment in government and private empanelled hospitals under the Ayushman Bharat Yojana. This significantly broadens the social security net for industrial workers.


5. Streamlined Claim and Payment Processes

  • No More Cancelled Cheques: For online claims, uploading a cancelled cheque or bank passbook copy is no longer required if your bank account is already validated through NPCI (National Payments Corporation of India) and linked to your UAN. This reduces documentation errors and speeds up claims.

  • Demand Draft Option for Past Dues: In exceptional cases where electronic payment through Electronic Challan-cum-Return (ECR) is not feasible, EPFO now permits a one-time payment of past employer dues via a demand draft, simplifying recovery and compliance for certain establishments.

  • High Salary Pension Clarity: Employees earning above the statutory wage cap (currently ₹15,000) can now opt for a higher pension based on their actual higher salary, with a clear, uniform, and transparent process for additional contributions and pension calculation.


6. Key Member Actions for 2025

  • Update Your KYC: Ensure your UAN is linked to Aadhaar, PAN, and your bank account. Regularly update all KYC details on the UAN Member Portal to take full advantage of new digital services and faster claims.

  • Use UMANG App: Download and utilize the UMANG app for instant UAN activation, Aadhaar-based face authentication, and convenient access to all EPFO digital services on the go.

  • Track Claims and Transfers: Leverage the new digital platform's capabilities for real-time tracking of your claims, transfers, and corrections, ensuring full transparency and peace of mind.


Summary Table: EPFO 2025 Reforms

Feature/Change

What’s New in 2025

Member Benefit

EPFO 3.0 Platform

ATM withdrawals, auto-claims, digital corrections, OTP

Instant access, faster processing

PF Transfer

No employer approval needed, new Form 13

Hassle-free job changes

UAN Management

Face ID activation, bulk UAN generation

Easy onboarding, error reduction

Pension Payment

Centralized system, digital life certificate

Nationwide access, no delays

Social Security Integration

Atal Pension Yojana, PM Jeevan Bima Yojana

More benefits for informal sector

Claims/Payments

No cheques needed, a demand draft for past dues

Simpler, safer transactions

High Salary Pension

Uniform process, additional contributions

Clarity, transparency

Stay updated and leverage these new features for a smoother, faster, and more secure EPF experience in 2025. For step-by-step help with digital services or claim issues, see our EPF Guide and Troubleshooting Masterclass.


Disclaimer: While every effort has been made to ensure accuracy, EPF rules and regulations are subject to change. Please refer to official EPFO circulars for the latest updates.


About Author: Harsh & Kunal, authors are founders of Kustodian.life and have been exclusively working as EPF experts for the last 2 years. Kunal is also a registered MFD and has been in the finance sector for the last 10 years.

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